Will you support software built by another team?

Often yes. We do an honest review of the code first and tell you what we can safely take on.

How do support agreements work?

Simple monthly retainers with clear inclusions. No surprise hourly bills and no scramble when something needs attention.

What about after-hours incidents?

We set up automated monitoring on critical systems and respond fast to production issues, on or off-hours.

Service

Integration & Support

A long-term technical partner who looks after your live software - monitoring, fixing, integrating and hardening it so the business never has to think about it.

The problem we solve

Software is never truly finished. Browsers update, APIs change, third-party integrations drift and smart features need ongoing care to stay accurate. Without a dependable partner watching over it, small issues compound into outages, security gaps and quietly broken features. We provide the steady, NZ-based engineering capability that keeps your systems running and improving.

Private & secure by default

A lot of teams worry about where their data ends up once 'AI' is in the picture. We build private systems - your data stays inside the systems you control, and we never feed your business information into public AI tools. Security, privacy and governance are part of the engineering, not a checklist at the end.

What we provide

Feature monitoring

Continuous oversight of your automated features so they stay accurate as your business and your data evolve.

Proactive fixes

Errors caught and resolved in the background, before they reach customers or staff.

Safe integrations

New tools added cleanly to the stack you already trust - without breaking what's working.

Managed hosting & security

Servers, patches, backups and security posture all looked after - quietly and predictably.

FAQ

Looking for a dependable technical partner?

Tell us what's live and what's worrying you. We'll design a support arrangement that fits your stack and your risk profile.

Talk to us